The Proxy Buyer
There’s a new buyer in every deal now, and it’s not human. It finds, ranks, and shortlists firms before the human is ever involved — and an excellent firm it can’t confirm looks exactly like one that can’t do the job.
Read article →Cornerstone essays and the Find / Understand / Trust / Use framework — the research and field notes behind making your business legible to the AI agents that now shortlist vendors.
There’s a new buyer in every deal now, and it’s not human. It finds, ranks, and shortlists firms before the human is ever involved — and an excellent firm it can’t confirm looks exactly like one that can’t do the job.
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35% of B2B professional services sites unknowingly block AI crawlers. The 4 gates your content must pass — and how to check where you stand.
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3 out of 4 B2B firms get AI responses with zero verifiable facts. Why AI defaults to generic descriptions, and what the UNDERSTAND layer reveals about your visibility.
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Trust isn’t a switch you flip. It accumulates across every source that’s ever mentioned you. Why AI hedges on your brand and cites your competitors with confidence.
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AI agents are moving from reading your site to acting on it. The new vocabulary — APIs, MCPs, A2A, /.well-known/ — maps to decisions you’ve made before. What to decide before your platform vendors decide for you.
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